Torus appoints Global Head of Business Operations
24th February 2009
Torus Insurance (Holdings) Ltd today announced the appointment of John J. Williams as Global Head of Business Operations. Mr. Williams will be responsible for business architecture, management and execution of workflow processes including Torus’ offshore operations in India.
During a twenty year career John Williams has worked with KPMG, Mercer Management Consulting (now Oliver Wyman) and most recently AIG where he was Senior Vice President of Operations for the Small Business Division, one of the company’s fastest growing commercial units in the US.
Commenting on the appointment Clive Tobin, Torus’ CEO said “Establishing effective process design and execution, in conjunction with our IT capabilities, is a day one priority if we are to deliver on our service commitment to brokers and clients. John’s breadth of experience across both processing and technology will be a great asset to Torus.”
John Williams said “the application of the right technology and processes can be a huge advantage to business especially if they are applied in the earliest stages of its development. Focussing on getting these areas right in the short term, as Torus is doing, means greater opportunity for growth in the longer term.”