Claims

StarStone differentiates itself by claims service; it is deeply embedded within the StarStone brand.

At StarStone, our experienced and forward-thinking Claims professionals work to ensure you receive a quick and efficient claims service. But a fast financial settlement is just part of a much wider service platform that uses our experience of loss events to prevent future recurrence.

Our experienced claims professionals are decision makers; they deliver fast, hands-on claims adjustment services anywhere in the world through a single point of contact. Ensuring continuity of your operations, rapid and equitable settlement and consistency in the adjustment process are our key objectives. We are focused on transparently delivering a premier service which will exceed your expectations, cultivating a lasting relationship.


OUR CLAIMS PHILOSOPHY

At StarStone we aim to deliver a customer-focused service which seeks to minimise disruption in the event of a claim.

StarStone’s ethos is to provide a claims service that is underpinned by professional staff who deliver a transparent, consistent outcome with upmost honesty and integrity. We employ knowledgeable, competent insurance experts who are tasked to deliver an efficient and responsive service leading to an early resolution and prompt payment for all valid claims.

Being part of the larger Enstar Group provides StarStone with global scale and reach that differentiates us from other insurers.


Cutting-edge claims management

StarStone uses Guidewire ClaimCenter®, a global claims management system that supports StarStone’s entire product suite. A key differentiator, Guidewire ClaimCenter® standardises the claims handling processes to deliver enhanced claims efficiency and improved speed and accuracy of claims payments for StarStone customers worldwide.

Contacts

London

Lauren O’Malley
Head of Claims SISE
+44 7538 087191
Email Lauren

Phil Harding
Technical Claims Manager
+44 7432 728324
Email Phil

Daniel Slammon
Claims Operations Manager
+44 (0)20 7061 2589
Email Daniel

Dawn Clark
Deputy Claims Operations Manager
+44 (0)1 4834 45581
Email Dawn

Kiran Gill
Third Party Senior Claims Adjuster
+44 7341 044568
Email Kiran

Antony Ruddell
First Party Senior Claims Adjuster
Email Antony

Mark Beleski
First Party Senior Claims Adjuster
+44 7551 151168
Email Mark

Chris Dunlop
Assumed Reinsurance Senior Claims Adjuster
+44 7825 195091
Email Chris

Europe